So, now your fabulous new site and/or app is live, what happens when you need help?
We’re always on hand to provide technical, marketing or even general moral support. Our helpdesk is available 24/7 and we aim to respond to every request within a few hours during normal working hours.
If you need a faster response time and a higher service level, we’ll be more than happy to discuss your requirements and provide the level of support that you need.
We can provide tailored, ongoing maintenance and support agreements that cover things like:
- Updates, upgrades and fixes
- 24/7/365 Site, application and server monitoring
- Performance monitoring and optimsation
- Security upgrades
Not only that, we always provide detailed handover documentation and onsite or offsite training for you and your team as part of our delivery.